My credit card expired and/or my payment failed

If you need to enter a new credit card or update its info, just log in to EssayTagger, then click on the "my account" link at the top right. From there you should see an "update payment method" button. Click that and enter your updated credit card info.

Legacy subscriptions prior to 9/24/2013 are managed through Amazon Payments. Just update your payment information with Amazon Payments (https://payments.amazon.com) and they should re-run the payment with the updated card automatically. Once a subscription is started it's basically completely out of our hands. The only thing we can do from our end is cancel the subscription.

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