EssayTagger Customer Support

Knowledge Base

  1. Accounts 

    1. Are there any limits to how many assignments or essays you can grade?
  2. Basics 

    1. Can I create my own rubrics?
    2. How do students upload their essays?
    3. How do I upload essays?
    4. Which document file formats do you support?
    5. How do I begin grading essays?
  3. CCSS Rubric Creation Tool 

    1. Where are the K-5 standards?
    2. Can I change the CCSS grade level?
    3. Why isn't rubric descriptor text auto-generated?
    4. How do I edit a standard in my rubric?
    5. Try out the rest of EssayTagger
  4. Common Core 

    1. Is EssayTagger integrated with Common Core?
  5. Data Reports 

    1. How do I download my grading results data?
  6. Free Trial 

    1. How long is the Free Trial period?
    2. How much does EssayTagger cost?
  7. Graded essays 

    1. Can I download the graded essays?
    2. How do I email graded work back to students?
    3. How do I re-grade or change a graded essay?
  8. Grading App 

    1. Do you support spelling or grammar error marks?
    2. Why don't I see all of my rubric elements in the grading app?
    3. Does it work for languages other than English?
    4. The grading app says it can't "sync" my changes
    5. Can I grade on my iPad?
  9. Group Licenses 

    1. Do you accept Purchase Orders?
    2. Do you simplify billing for group licenses?
    3. Is there a group discount?
    4. Do you offer school-wide or district-wide pricing?
  10. Individual Subscriptions 

    1. How do I cancel my individual subscription?
    2. How do I reactivate a cancelled account?
    3. My credit card expired and/or my payment failed
    4. Can you reduce the price on individual subscriptions?
  11. Legal and Compliance 

    1. What about FERPA regulations?
  12. Rubrics 

    1. How can I adapt my existing rubric to work with EssayTagger?
    2. What is a rubric "Descriptor"?
    3. Can I share a rubric?
    4. Can I use the same rubric for different assignments?
    5. Can I enter feedback comments from the website?
  13. Tech Issues 

    1. The site isn't working properly from school!
    2. Which browsers do you support?
  14. All articles 

    1. Are there any limits to how many assignments or essays you can grade?
    2. How do I cancel my individual subscription?
    3. Can I create my own rubrics?
    4. Is EssayTagger integrated with Common Core?
    5. Do you support spelling or grammar error marks?
    61 articles 

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